Resource Associates Teambuilding

    Resource Associates Teambuilding



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Each 4 quarterly 1 day trainings only $2000/participant.

Click to Open and Download the following Program Documents:

     

Currently there are 3 years of quarterly programs
available. Participants sign up for the first year
and progress through the following years.
This program can also be brought in-house as a
customized, time-relevant training based on your
organization's unique needs and
more relevant topic sequence.


YEAR 1 TOPICS:

1st Quarter Feb 16: What Makes A Leader / Motivating Others / Coaching for Development Participants use insights based on the DiSC Profile to better understand the difference and value between coaching employess to develop competencies and managing performance to achieve business objectives. Additional insights are provided into ways to balance one's authority to make decisions with a process for collaboration for increased employee engagement and ownership.

2nd Quarter April 20: Effective Delegation
Participants will follow a model to decide what to do and what to delegate; identify what information to provide; determine who has skills, and resources to contribute to this task; fit the assignment into an employees' other priorities and establish feedback channels for reporting and monitoring progress.

3rd Quarter July 20: Understanding Financial Info & Decision Making
Participants discover: how their company/division makes money and how this is reflected in the P&L, Balance sheet, and Cash Flows; how their performance impacts the overall financial outcomes, how to use numbers to make decisions; what key financial metrics to watch; and how to present recommendations with financial support.

4th Quarter Oct 19: Accountability & Driving Results
Participants will learn how to establish a positive work environment motivates employees to deliver agreed results. Course will cover how to set performance goals, monitor performance, redirect off-task behaviors, and give constructive feedback, aligning productive behaviors with personal and professional goals.

YEAR 2 TOPICS:

1st Quarter Feb 23: Team Decision Making - Balancing Collaboration & Authority
How to involve employees and team members in the decision process without relinquishing authority. The resulting respect and cooperation reduces resistance and increases creativity.

2nd Quarter May 18: Critical Thinking & Decision Making
Understand how your department goals align with your organization's strategy. Develop strategies and tactics to make the most effective decisions that achieve goals at any level of the business.

3rd Quarter Aug 17: Dealing With Difficult Customers, Exceeding Customer Expectations
Be able to anticipate customer needs, resolve complaints and objections quickly, gain greater customer confidence and satisfaction and end every encounter on a positive note.

4th Quarter Nov 16: Productivity and Continuous Improvement
Know how to choose the right metrics to measure what you should, not just what you can, in order to provide the most relevant feedback necessary to gauge progress and success on milestones and goals.

YEAR 3 TOPICS:

1st Quarter March 16: Effectively Manage Time & Tasks
Manage your time around activities that help you achieve your most important values and personal and professional priorities. Know how to focus your time on priorities of greater urgency and importance, and how to choose which tasks and responsibilities to delegate.

2nd Quarter June 15: Turn Emotional Conflicts Into Success
Stand firmly for your viewpoint while providing support and understanding for others. Provide productive feedback without blame that leads to productive results. Use a 6 stage process to develop the skill of timing - when to listen, when to speak, how to reach consensus when possible and, when disagreements exist, how to build agreements that everyone will support.

3rd Quarter Sept 21: Build a High Performance Culture
Participants explore current behaviors that support company values and those that need to be developed and selecting one to develop as a habit. As leaders, processes are presented for establishing productive behaviors, redirecting off-task behaviors and correcting unproductive behaviors.

4th Quarter Dec 14: Build High Functioning Teams
(Authorized Partners of 5 Behaviors of a Cohesive Team). Participants learn the importance of building a culture in which productive conflict and trust co-exist, and how both are required to produce accountability and results. Each of the five behaviors highlights an essential function within an effective team, each one building upon the other. Failure to develop one function, such as trust, would not only hinder accomplishing productive conflict but would negatively impact all those functions that follow such as clarity, accountability and expected results.


Below are a few videos highlighting various topics available within this program.


Jack Canfield, CEO, Author of Chicken
Soup for the Soul
interviews Rob on
RI's leadership development (8min).
Click for full 20min interview.



Rob's TEDx Talk: How Leaders Balance
Authority and Collaboration


10min.interview with Dr. Pennington on
Texas Business Network on RI's
practical tools for improving the
performance of leaders and teams.